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NCFA Signs a Memorandum of Understanding to Implement Accreditation and Quality for Residential Care Homes

08-10-2023

The MOU, inked on Wednesday, aims to implement accreditation and quality control standards for services rendered to victims of domestic violence, as well as for facilities providing residential care, including safe houses and children's villages in key areas such as Amman, Irbid, and Aqaba, affiliated with the Jordanian SOS Children's Village.

The agreement was signed on behalf of the Council by its Secretary-General, Dr. Mohammad Miqdadi, and on behalf of the Village by its President, Rana Al-Zu'bi.

This partnership falls within the larger framework of the project "Enhancing Access to Comprehensive Services Addressing Gender-Based Violence in Jordan", funded by the European Union and implemented by the Spanish Agency for International Development Cooperation in collaboration with NCFA SOS Children's Village and others.

Miqdadi emphasized NCFA's proactive role since 2014 in providing technical support to institutions, highlighting the ongoing commitment to bolster the protection system, noting that it had formulated and approved accreditation and quality control standards for services catering to domestic violence cases. “These standards, endorsed by the Council of Ministers, serve as a benchmark for national institutions in their response to violence, while also guiding the formulation of institutional policies geared towards family protection. This vital initiative ensures a marked enhancement in the quality of services extended to beneficiaries," he added

Miqdadi underscored the importance of the agreement, serving to define the overarching framework of cooperation between the Council and SOS Children's Villages, delineating their respective roles and responsibilities. And is a recognition by both parties of the importance of building a national model that serves according to nationally accredited quality standards, as a role model for national institutions in service delivery, thus enhancing partnership and collaboration in this area.

For her part, Al-Zu’bi underscored the far-reaching implications of the agreement, as it mirrors the Villages' unwavering dedication to the continuous enhancement of care provided to vulnerable individuals, particularly abused women.

She highlighted the agreement's core objective - to implement accreditation and quality control standards, thereby earning institutional excellence certificates for services aimed at victims of domestic violence who benefit from SOS Children's Villages' Safe Houses in Amman, Irbid, and Aqaba. Furthermore, these quality control measures extend to services offered to children and youth lacking familial support, adhering to established accreditation criteria for care facilities.Al-Zu'bi accentuated the importance of national partnerships and collaborative endeavors, reiterating their pivotal role in equipping children and youth with the tools to shape a brighter future for themselves and their communities.