Specialized Retreat on Family Protection Development
Jordan is a pioneering country in the field of family protection against violence"; a statement made by the NCFA Secretary-General Fadhel Al-Hmoud during a specialized retreat organized by NCFA in the Dead Sea. The retreat aims to discuss and adopt the updated version of the Accreditation and Quality Control System for Organizations Dealing with Domestic Violence, one of the pilot projects that aims to institutionalize response to domestic violence cases and provides better protection for them. Al-Hmoud underscored the importance of adopting a participatory approach when dealing with domestic violence cases as entrenched in the National Framework for Family Protection. He also reaffirmed NCFA's commitment, as a support umbrella for family-directed projects, to work with all entities to further collaborative work in the field of family protection, amend legislation that reinforces the overall system of family protection and amend the Family Protection Law in partnership with all national institutions, noting the importance of the supportive role of partner institutions to the success of the Automation Project as a national project.
All participating institutions and entities agreed on the need to work with decision-makers on the adoption of standards as an institutional approach for developing work in the field of family protection; the preparation of a procedural manual for applying standards on an institutional level and training all service-providing entities on its use; and the amendment of the Family Violence Law in a way that addresses the issues of compulsory reporting of violence incidents and the protection of individuals who report such cases.
It is to be noted that NCFA has executed the project "Accreditation Standards and Quality Assurance for Organizations Dealing with Family Violence" to assist national institutions in providing the best level of services to domestic violence cases through the development of standards for domestic violence services (be they health, social, educational, legal or police services); for service-providers; and service-providing institutions to be accredited at a national level, with a view to improve the quality and standards of the national system for family protection and to institutionalize professional practices in line with national standards for family protection. The system has covered three areas: infrastructure of organizations that provide services for domestic violence cases, service-providing personnel and relevant regulations and bylaws governing these institutions.
The project aims to improve the quality of services provided for family violence cases, institutionalize work on violence cases in relevant organizations and strengthen the coordination and sense of responsibility among organizations dealing with domestic violence services.